What is misleading advertising?
Advertising is
seen as misleading if it involves false,
misleading or deceptive information
that is likely to cause the average
consumer to act in a way they might otherwise not. Advertising may
also be considered misleading if important information that the average
consumer needs to make an informed decision is left out. Deceptive advertising, also known as false
advertising, refers to a manufacturer's use of confusing, misleading, or untrue
statements when promoting a product. Advertising law will protect consumers
from deceptive advertising. Advertising law and consumer law have basically the
same function: to promote truth. Deceptive advertising is generally bad business practice. It can violate
the trust of consumers and destroy a working relationship. In many cases,
deceptive advertisements are also illegal.
It's good for both businesses and consumers to be aware of some of the most common types of deceptive advertising,
so they can be careful to avoid them.
Examples of misleading advertising
·
A false claim about the characteristics of the goods or service, e.g. – a
product is a different colour, size or weight to what is advertised.
·
The price or way the price is calculated is misrepresented, e.g. – products are advertised at sale prices, but
turn out not to be.
·
The way the goods or service are supplied
is misrepresented, e.g. – free delivery
is advertised, but the delivery actually
involves some sort of fee or charge.
·
Any aspect about the advertiser is misrepresented, e.g. – the business is
presented as being a member of a trade
association, when they are actually not.
·
The advertisement creates a false
impression about a product or service, even if the information given is
correct.
·
Any important information is hidden
or left out.
"It doesn´t pay to deceive the public"
For companies that cross the line, it can cost millions and lead to a damaged reputation.
Can you find any examples of false advertising scandals that have had such a negative impact on big brands that they had to deal with an amount of negative publicity?
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